Community Supervision

Almost every pretrial, probation and/or parole supervisor are overwhelmed with overloaded caseloads, some of which are assigned upwards of 150-200 cases. Administrative tasks, commuting, and check-ins take up straining amounts of time and often leads to unattended caseloads of low-risk and high-risk individuals. New technology is being developed to help with these inefficiencies and allowing supervisors to allocate their time and resources appropriately and timely. Technology is the new paper when it comes to keeping organized, case management and enhancing resource allocation, caseload optimization and operational efficiency. 

TRACKtech has created and developed an evidence-based, data-driven, mobile platform that offers comprehensive rehabilitation and compliance monitoring capabilities. Our solution enhances communication, monitors risks and provides an approach to enhance recovery and support reentry requirements within the criminal justice industry. Addressing a wide range of supervised individuals’ needs, from healthcare to those of the justice-involved, the platform integrates community-based resources to enable successful rehabilitation, reentry, and increased public safety.

TRACKcase has been proven to increase officer workload efficiency and capacity. Officers can see their entire caseload on one dashboard, highlighting which clients/program members are in compliance and which ones are not. This simple notification helps the officer know where their attention is needed most at the time. Officers can meet with three times as many clients in any given day by leveraging teleconferencing verses travelling to each individual’s home or having those clients/program members report in person.  Mass check-ins allow an officer to request a check-in from each client/program member on their caseload simultaneously. Out of compliance check-ins will result in a notification to the officer, without the officer having to sort through their entire caseload providing an operational efficiency. In addition, virtual meetings eliminate the wait times for clients in the probation office and reduce the likelihood of them interacting with non-associates or the introduction to new negative influences or peers. For officers, another benefit to video teleconferencing is the increase of safety and a decrease in the potential COVID-19 exposure.

TRACKtech’s platform, includes a broad spectrum of data and workflow automation, enables officers and agencies to implement individualized and responsive case plans, connecting clients/program members to prosocial, community-based resources, meeting criminogenic needs and reducing the likelihood of recidivism. We can overlay Risk-Need-Responsivity (RNR) principles and determine through assessments what an offender’s risk is and meet their needs based on behavioral health supports.  Our platform was built in consultation with behavioral health professionals to enable whole-person rehabilitative support while providing compliance assessment services for individuals in the process of re-entering society.  In addition, we equip re-entry teams with numerous tools to more effectively monitor and verify an individual’s progress. Rehabilitation and community-based resources are crucial when it comes to a person feeling supported and reintegrating into society. Technology is proving to be useful and helpful to both supervisors and clients, as it provides resources, rehabilitation, efficiency and caseload optimization for all involved.


Emotional and Behavioral Disorders

Being under community supervision takes a toll on individuals, as many need more assistance in creating a stable and supporting lifestyle once released. In the previous blog, we talked about how the use of cognitive behavioral therapy is making positive differences in lives. Cognitive behavioral therapy (CBT) according to the National Alliance on Mental Illness (NAMI), focuses on exploring relationships among a person’s thoughts, feelings and behaviors. CBT is used to uncover unhealthy patterns of thought and how they may be causing self-destructive behaviors and beliefs. By addressing these issues, constructive ways of thinking can be developed to produce healthier behaviors and attitudes on life and goals. 

CBT allows for the ability to get to the root of a problem and identify why one might behave or act the way they do. Our behavioral health specialist, Lacey Berumen PhD, MNM, LAC, MAC, ADS, has over 20 years of behavioral health experience. She has provided an example of one of countless scenarios where CBT can be deployed to benefit supervisors helping their clients and their clients themselves: 

CBT can be used with clients simply by asking them to think through the situation to the end and decide whether this will be a positive outcome or if this will have negative connotations. For instance, Joe arrives to his office late and frustrated as the bus schedule at his nearby stop has changed. This situation has resulted in his boss being mad at him. Joe is told to think through the situation and how he is feeling by asking some questions. Is it reasonable that a boss would be upset if an employee was late to work? If so, how might Joe turn this into a positive outcome? Upon finding out the bus schedule has changed, Joe could call the employer and let him know he will be late. Joe could look at other bus schedules that will get him to work another way and on time. Joe may be new to riding the bus so he may need assistance from his supervisor to solve this dilemma.

TRACKtech has extensive capabilities that allow for an individual to access necessary, helpful, and local resources. If Joe was using a TRACKphone, he could have the regional bus website or app quickly available to him. TRACKphone allows the client to have access to useful resources and programs to overcome situations and reach out for help to their supervisors. TRACKcase allows supervisors to have easier contact with clients and provides the ability to check in with them, helping solve crisis through video conferencing, messaging and deploying the use of CBT. This can help alleviate and solve stressful situations that impact clients lives. TRACKtech solutions offer comprehensive rehabilitation and compliance monitoring capabilities to enhance communication, monitor risks and provide an approach to enhance recovery and support reentry requirements. Getting to the root of the problem and keeping people on track is possible with the right tools, including the use of CBT.


Emotional and Behavioral Disorders

Many individuals struggle with mental health issues, whether they are minor or major. During times like COVID-19, many struggle even more so than usual as they are isolated in their homes and from family and friends. As a probation and parole officer, staying in touch with clients and providing resources for them to overcome these obstacles can prove to be challenging, while helping to maintain stable mental health.

One approach that has seen positive change is cognitive behavioral therapy. Cognitive behavioral therapy (CBT) according to the National Alliance on Mental Illness (NAMI), focuses on exploring relationships among a person’s thoughts, feelings and behaviors. CBT is used to uncover unhealthy patterns of thought and how they may be causing self-destructive behaviors and beliefs. By addressing these issues, constructive ways of thinking can be developed to produce healthier behaviors and attitudes on life and goals. The American Psychological Association highlights that CBT is based on core principles of psychological problems involving faulty or unhelpful ways of thinking, learned patterns or unhelpful behavior, and those suffering to learn better ways of coping with them, relieving their symptoms and becoming more effective in their lives. 

There are a variety of CBT treatments that involve different strategies. One is learning to recognize one’s distortions in thinking, which is creating problems, and then to reevaluate them to change these distortions. Others are gaining a better understanding of the behavior and motivation of others, using problem-solving skills to cope with difficult situations and learning to develop a greater sense of confidence in one’s own abilities. CBT is about changing behavioral patterns and helping your client recognize them and the factors that drive their criminogenic needs. 

More therapists and supervisors are supporting that cognitive behavioral therapy is proving to make a difference in the lives of those being supervised by helping establish what factors might be behind their need to commit crimes. Studies of CBT have shown it to be an effective treatment for a wide variety of mental illnesses and to keep individuals on their path to rehabilitation into society. 

TRACKtech has created and developed an evidence-based, data-driven, mobile platform that offers comprehensive rehabilitation and compliance monitoring capabilities. Our solution enhances communication, monitors risks and provides an approach to enhance recovery and support reentry requirements within the criminal justice industry. Behavioral health assessments and resources are available for those being supervised through TRACKphone and TRACKphoneLite. They allow supervisors to be in contact with clients through check ins and video conferencing to establish a connection and support system. With the assessment results, CBT can be deployed through video conferencing to help the client with life problems and help get to the root cause of their criminogenic needs.


Emotional and Behavioral Disorders

The National Alliance on Mental Illness (NAMI) put together a presentation on the use of Behavioral Health Applications. It is estimated that there are currently over 10,000 mental health related applications that people can download and make use of. However, not all are reliable or trustworthy when it comes to supporting people. Many lack guidance from the FDA and are not HIPAA compliant. Because of this, a high percentage of the applications expose or sell personal health data that they receive through the app’s users. This data is taken with or without the consent of users and sold to third parties. In an analysis study done by Patsakis C. Security and Privacy, only 50% of apps shared data securely and 80% shared health-related data to third parties. As well as sharing private data, many applications are not tightly regulated and make false claims about their effectiveness. This affects all people relying on them to have resources and a network to turn to when struggling with mental health stability, especially during these  pandemic winter months.

NAMI provided assessment criteria that we at TRACKtech find compelling and informative when seeking a behavioral health application. The top five priorities to keep in mind when looking for behavioral health applications are security, privacy, effectiveness, usability and data sharing with external parties related to you such as physicians or family members. We also personally recommend that the application is user friendly and easy to navigate. This allows for you to browse and customize all resources to best suit you, as well as ensuring the application is engaging and providing for your necessities. Additionally, make sure it is HIPAA compliant and stores data securely to avoid using one that is seeking to make a profit by selling user data.

An additional resource funded by the Argosy Foundation is, which provides a customizable search engine for applications related to behavioral health. Individual preferences and your values are important when looking for an application to trust and use every day. We trust this resource to provide engaging and effective mental health resources for people to use every day. Remember – you are not alone.


Public Safety

It is no secret that the prison system is harsh and rigorous for both staff and inmates. Many inmates struggle with having access to care and resources when imprisoned. The Crime Report published an article about these difficulties and how dozens of prisons, including ones in Louisiana, Connecticut, Illinois, and Pennsylvania, are facing legal charges and being targeted in COVID-19 civil rights lawsuits.

Inmates tell their stories of how they were denied access to medical services and resources when sick or at-risk of contracting COVID-19. Prison staff, as well as inmates, struggle with COVID-19 procedures. There are shortages and difficulties when it comes to having enough staff to run facilities due to COVID-19 protocols. Inmates and staff feel wronged and are fighting back against the violations they have suffered while incarcerated and working for the prison systems. The lawsuits highlight that correctional authorities’ response to COVID-19 has been defined by inaction and resulted in consequences in the health and well-being of staff and inmates. Many individuals are seeking the release of inmates who are at high risk of contracting COVID-19 to help reduce the death toll that has been spreading through facilities.

As of July 21st, approximately 70,700 individuals behind bars have tested positive for COVID-19 and more than 700 have passed away, with these numbers continuing to rise. The well-being and safety of officers and inmates should be a priority. In order to help mitigate the spread and keep people safe, de-incarceration and community supervision has been the go to. Innovative solutions need to be considered in order to stop the spread and keep lawsuits at bay.

TRACKtech supports the health and well-being of officers and their clients in these hard times. With our solutions, probation and parole officers can remotely check-in with individuals through biometric identification and video conferencing. This allows both to stay at home and keep social distancing protocols while still being able to monitor the individual through geofencing built in to our TRACKphone. TRACkphone also provides resources and programs for rehabilitation and to help individuals feel at ease after being incarcerated. It is an adjustment into the society, especially during COVID-19. Community supervision is becoming the new norm as it reduces populations at risk of contracting COVID-19 in facilities and the costs of incarceration. Mobile supervision is one solution to the problems that keep arising in the criminal justice industry and the safety measures needed to take to mitigate COVID-19.


Jail Overcrowding

The Loveland Reporter-Herald recently published an article about authorizing financing for a jail expansion project in Larimer County. A week ago, the Larimer County commissioners voted to issue $75 million in certificates of participation to finance the expansion of Larimer County Jail. It was the final piece of a three-part measure to address issues of overcrowding and community needs. The county will make annual payments over the next 15 years to pay for the expansion project. 

The committee that oversees the jail expansion is focused on creating more space for inmates in the jail to alleviate overcrowding. They also are concerned with creating better rehabilitative processes and programs surrounding mental health, education and substance abuse. The committee fully agrees that these are important matters to be considered and to put money towards but their priority for now is working on providing more space and dealing with issues of overcrowding. The court systems cannot always keep up with the number of cases it has, so people awaiting trial are stuck in jail until they have their hearing, leading to overcrowding. 

With the $75 million budget for renovations and expansion of the jail, the county can improve the overcrowding issue and add to the facility to house more people. 


Emotional and Behavioral Disorders

After discovering that 24 adolescent girls were being confined to buildings with fire risks, holes in the walls, mold and water damage, Nebraska authorities have moved them to another facility. The girls were living in the Geneva Youth Rehabilitation and Treatment Center, a rural central Nebraska state-run facility for female juvenile offenders. The inhabitants, ranging from ages 14-18, were sent to the facility as a last resort by the court. Many of them have significant behavioral and mental health problems.

Four state legislators visited the campus unannounced and outlined decrepit circumstances in several of the four campus houses. “It was far worse than I could have imagined,” said Omaha’s Sen. Sara Howard, chair of the Legislature Health and Human Services Committee. Alarming conditions were discovered at the facility, like something from a horror story. When lawmakers toured the campus they discovered girls confined to empty rooms with nothing to occupy them, rooms without working lights, doors without handles, and one girl was even sleeping on a bed frame without a mattress. At least one girl has found sharp metal inside the holes in the wall and cut herself. Some of the girls even claimed to have been locked in their rooms for up to five days at a time. Several of the rooms had water damage, causing mold and mildew, which can cause serious health risks.

In one building, the mechanism that opens doors when a fire occurs was damaged, meaning if a fire were to happen, the girls would be trapped in their rooms and the doors would have to be individually opened by staff members. Howard said that some of the teenagers used a broom and an electrical cord as weapons and proceeded to barricade themselves into a room with a phone. They called the child abuse hotline, local law enforcement, and their parents before staff were able to defuse the situation. “This is an awful scenario for a place, that five or six years agowas running like a top,” Sen. Howard said. “It’s like we just decided to stop making an investment in these kids.”

There were many shortages of staff in the facility, leaving employees to work very long hours. With such a lack of staff availability, there were very limited programming options and activities for the girls in the facility. In a facility meant to be focused on rehabilitation, programming is a necessity, as is a comfortable and safe environment. “I was frankly dumbfounded by the conditions,” said the inspector general of child welfare, Julie Rogers. “It is one thing to hear allegations of a deteriorated facility. But it’s another thing to see those conditions.”

Danette Smith, the CEO of DHHS, promises that they, in combination with the Administrative Services Department, are committed to restoring the facility and creating rehabilitation programming that works and is reliable. “Our goal is a smooth transition to help the girls acclimate to their routine, which includes school, mental health support, structured activities and recreation. We hope to enhance programming and treatment, and provide an environment that is safe, supportive, and gives youth the opportunity to thrive as they transition from the YRTCs into a successful adulthood.”

The girls have been moved into the YRTC facility for boys in Kearny, and will be secluded from them and will have separate programming times so that they do not interact with the young men.

This relocation ensures that the girls will receive the rehabilitation, care, and programming that they require, while in a safe and positive environment. The relocation will enable the Department of Administrative Services to evaluate the necessary repairs and upgrades to the buildings in the facility and refurbish them. Smith stressed that her biggest concern is ensuring that the facility will be a clean, healthy and safe environment for the girls.


Emotional and Behavioral Disorders

In the past decade, more and more people have struggled with mental health issues, including depression and thoughts of suicide. Some people struggle with this when recovering from alcohol and substance abuse, as it alters their behavioral and mental health. In a report done by the Behavioral Health Barometer United States, Volume 5, that was prepared for the Substance Abuse and Mental Health Services Administration, statistics were provided regarding mental health issues in U.S. youth and adult citizens.

All ages can struggle with their mental health and in turn this can affect everything in one’s life. Among youth aged 12-17 in the U.S. in 2017, 13.3% (3.2 million) had at least one major depressive episode in the past year. A large percental of the youth demographic sought recovery help with 41.5% (1.3 million) receiving depression care in the past year. Among young adults aged 18-25 in the U.S. in 2017, 10.5% (3.5 million) had serious thoughts of suicide in the past year and 7.5% (2.5 million) had a serious mental illness (SMI) in the past year. Lastly, among adults aged 18 or older in the U.S. in 2017, 4.3% (10.6 million) had serious thoughts of suicide in the past year. Suicide rates have only increased in recent years causing more people to seek to raise awareness surrounding mental health issues and erase the stigma that seeking help is weak and unacceptable.

Many people do not always perceive themselves as having a mental health issue and therefore do not seek help, which can be problematic. TRACKtech.LLC is committed to helping change the behavioral and mental health of program members in the hopes of helping them recover. With access to behavioral health resources and programs, the TRACKphone can provide daily reinforcement and positive messages, calendar reminders for appointments and meetings, and a constant support system if needed. Mental health is an important issue effecting millions of Americans and it’s important to continue to provide supportive systems that encourage people to seek help.


Emotional and Behavioral Disorders

Many citizens, in the United States and the other worldly countries, struggle with alcohol dependency. In the United States, alcohol is the most frequently used and misused substance according to the Behavioral Health Barometer United Sates, Volume 5. This report was prepared for the Substance Abuse and Mental Health Services Administration, providing data and statistics regarding alcohol and drug abuse, as well as mental health issues that the general population of the United States incur. The data collected surveyed persons over the age of 12, including underage youth and young adults.

Alcohol has become a very wide-spread form of self-medication and is consumed in many social situations. However, this can quickly turn from a social event to a life-long dependency that impacts your behavioral and physical health. Among U.S. youth aged 12-17 in 2017, 5.3% (1.3 million) reported binge drinking in the past month. More and more youth are starting to experiment with alcohol at younger ages, as access to it becomes more easily available. Among young adults aged 18-25 in the U.S. in 2017, 36.9% (12.7 million) reported binge drinking in the past month. Of this 36.9%, 10% (3.4 million) had an alcohol use disorder in the past year. Surrounding the social stigma of drinking and socializing, more and more young adults increase their dependency on alcohol use. Lastly, among people aged 12 and older in the U.S. in 2017, 5.3% (14.5 million) had an alcohol use disorder in the past year.

As consuming alcohol increases, people give way to it controlling their lives. While intoxicated, they may be inclined to commit crimes, engage in physical violence, and disobey the law. As a result, they can be sentenced, having to await trial in jail or on bail, or potentially be placed on probation, as alcohol abuse is often considered a low-offense crime.

TRACKtech. LLC can provide solutions to several of these consequences. With the TRACKphone always being present on the program member (the offender on probation), supervisors are able to keep track of them through GPS location monitoring, frequently check-ins and hold remote meetings through biometric verification and video-conferencing. As well, they can provide resources regarding alcohol abuse and rehabilitative programs that help support the behavioral health of the program member. With all of these resources, it provides the program member more responsibility for their life and those that surround them, in the hopes of keeping them on their path to recovery and out the criminal justice system.


Emotional and Behavioral Disorders

Many citizens, in the United States and other worldly countries, struggle with an addiction and dependency on substances. According to the Behavioral Health Barometer United Sates, Volume 5, the two most frequently used substances in the U.S. are marijuana and cigarettes, however prescription drugs and other hallucinogenic drugs are becoming increasingly popular. A report prepared for the Substance Abuse and Mental Health Services Administration, provided data statistics regarding alcohol and drug abuse, as well as mental health issues that the general population of the U.S. face. The data collected surveys citizens over the age of 12, including youth and young adults.

As substances become more heavily abused, an individual’s mental and physical health become more endangering to themselves and others. More and more youth and young adults are developing addictions to substances, which can impact the rest of their lives negatively. Among youth aged 12-17 in the U.S. in 2017, 7.9% (2 million) used illicit drugs in the past month. Of the 7.9%, 1.5% reported misusing psychotherapeutic prescription drugs and another 1.35% reported misusing inhalants, hallucinogens, cocaine or heroin. It is an increasing problem that young children have access to behavior altering drugs that are very strong and endangering. Among young adults aged 18-25 in the U.S. in 2017, 14.8% (5.1 million) had a substance use disorder in the past year. As substance use becomes more popular on college campuses, students experiment more and get swept up in misusing drugs. Among people aged 12 or older in the U.S. in 2017, 7.2% (19.7 million) had a substance use disorder in the past year. As people experiment and abuse substances, their risk perceptions are altered and lower, according to the survey, as they do not see overdosing or using the substances as endangering as they are.

With using hallucinate and behavior altering substances, people can have the tendency to commit crimes due to behavioral changes or to pay for the drugs. This can land them in the criminal justice system which then most likely gives way to a trial resulting in some prison time, parole or probation.

TRACKtech. LLC is committed to helping change substance abuse of those entering society, helping reduce recidivism. With the TRACKphone, supervisors are able to locate program members (the offenders) through GPS location monitoring and frequently check-in or establish remote meetings through video-conferencing. This can ensure contact with the program members, providing a support system to help keep them in a healthy and active behavioral state. Different resources and programs are also provided by TRACKtech, in the hopes of helping people stay on their path to recovery and keep control of their lives through supportive means.