TRACKtech

Let’s Get Personal: Client Communication Solutions

This past year has been a difficult one to say the least for many individuals. The pandemic has created many barriers and difficulties for people in all professions and ways of life. Remote and virtual activities are the new normal, as well as maintaining safe distances. The world will be far from ‘normal’ for quite some time and the acceptance of post-pandemic remote supervision and behavioral change will be the adapted solutions for the time being.

One example of the post-pandemic accommodations that companies have been utilizing is virtual health and telehealth platforms. Telehealth has become the new form of medical access with the pandemic. Remote and virtual meetings/appointments have been the best solution for companies to keep operating. With this comes behavioral change solutions that are offered virtually. Although, they are not as effective as being in person, they at least provide individuals with some sort of structure and platform to follow and be a part of. Remote therapy is the new norm when it comes to individuals seeking the help they need and require. Community corrections agencies can assign telehealth or remote therapy for clients as they adjust to the stress and possible mental health issues that comes with post-incarceration and reintegration. 

TRACKtech understands the importance of people being able to access telehealth or services they need. Our platform offers behavioral health, cognitive behavioral health and life skills programs, as well as allowing medical professionals to connect with clients. Using TRACKphone or TRACKphone Lite, clients can communicate with their probation or parole officers and their therapists or medical professionals to update their status of mental and physical health. Calendar reminders can be programmed to alert clients when they have health visits or therapy and make sure they are attending them through check-ins with their supervisors. Communication and access to resources and telehealth are more crucial than ever with the pandemic interfering with normalcy. Individuals can receive the help they need through remote technology solutions until they are able to attend in person again to help keep them on the right track to success and reintegrating into society.