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Community Supervision

The United States has some of the highest incarceration and community supervision rates in the world. With 2020 coming to a close, justice reform and prison reform have been top priority for states, trying and reduce the number of those who come into contact with the justice system. As law makers and reformers realize the drastic need for reform, this ultimately will help reduce overcrowding, safety risks, and the financing needed to support jails and prisons. By changing the justice system from a punitive one to rehabilitation, it is creating more opportunity for individuals to succeed in society and give them a second chance.  

The Bureau of Justice Statistics published a report detailing the probation and parole rates in the United States for the year 2017-2018. Adults on probation make up 80% of those under community supervision and those on parole make up 20%. Overall, adult populations on probation or parole decreased about 2% from 4,508,900 individuals at the end of 2017 to 4,399,000 individuals at the end of 2018. The total community-supervision population in 2018 was at the lowest is has been since 1998 and has decreased each year since 2008. Parole numbers remain about the same with a slight increase as just shy of 1 million individuals serving parole.

The Prison Policy Initiative details the number of people behind bars in the United States in an overview of the prison system. Currently, the United States locks up more people per capita than any other nation, as 698 per 100,000 residents are behind bars. That results in an incarceration population of more than 2.3 million individuals. 44,000 youth, 42,000 in immigration detention, 631,000 in local jails, 226,000 in federal prisons and jails, and 1,291,000 in state prisons. These are just the beginning of the alarming numbers of those incarcerated.

Many individuals are stuck waiting in jail or prison for many reasons. While not all offenders should be released, many low risk offenders or those suffering from mental health issues that need more help than the system can provide, may be better off on community supervision. Remote Smartphone monitoring is a solution to those on pretrial as it reduces overcrowding, allocates resources better, and allows non-violent individuals to avoid a lengthy jail term before they are even proven guilty. Reducing and eliminating cash bail is another option to allow everyone the same opportunity to post bail and continue working instead of sitting in jail for months until their court date. Finally, sentence reform can help reduce minimum and maximum sentences that are unnecessary and instead find a more helpful and rehabilitative solution to get to the root cause of someone recidivating or ending up in the system in the first place.

Rehabilitative support and supervision programs are imperative when it comes to reducing the number of incarcerated individuals and those under supervision, as it gets to the root of the problem of why people commit crimes and what needs to happen to change their behavior. 

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Community Supervision

Almost every pretrial, probation and/or parole supervisor are overwhelmed with overloaded caseloads, some of which are assigned upwards of 150-200 cases. Administrative tasks, commuting, and check-ins take up straining amounts of time and often leads to unattended caseloads of low-risk and high-risk individuals. New technology is being developed to help with these inefficiencies and allowing supervisors to allocate their time and resources appropriately and timely. Technology is the new paper when it comes to keeping organized, case management and enhancing resource allocation, caseload optimization and operational efficiency. 

TRACKtech has created and developed an evidence-based, data-driven, mobile platform that offers comprehensive rehabilitation and compliance monitoring capabilities. Our solution enhances communication, monitors risks and provides an approach to enhance recovery and support reentry requirements within the criminal justice industry. Addressing a wide range of supervised individuals’ needs, from healthcare to those of the justice-involved, the platform integrates community-based resources to enable successful rehabilitation, reentry, and increased public safety.

TRACKcase has been proven to increase officer workload efficiency and capacity. Officers can see their entire caseload on one dashboard, highlighting which clients/program members are in compliance and which ones are not. This simple notification helps the officer know where their attention is needed most at the time. Officers can meet with three times as many clients in any given day by leveraging teleconferencing verses travelling to each individual’s home or having those clients/program members report in person.  Mass check-ins allow an officer to request a check-in from each client/program member on their caseload simultaneously. Out of compliance check-ins will result in a notification to the officer, without the officer having to sort through their entire caseload providing an operational efficiency. In addition, virtual meetings eliminate the wait times for clients in the probation office and reduce the likelihood of them interacting with non-associates or the introduction to new negative influences or peers. For officers, another benefit to video teleconferencing is the increase of safety and a decrease in the potential COVID-19 exposure.

TRACKtech’s platform, includes a broad spectrum of data and workflow automation, enables officers and agencies to implement individualized and responsive case plans, connecting clients/program members to prosocial, community-based resources, meeting criminogenic needs and reducing the likelihood of recidivism. We can overlay Risk-Need-Responsivity (RNR) principles and determine through assessments what an offender’s risk is and meet their needs based on behavioral health supports.  Our platform was built in consultation with behavioral health professionals to enable whole-person rehabilitative support while providing compliance assessment services for individuals in the process of re-entering society.  In addition, we equip re-entry teams with numerous tools to more effectively monitor and verify an individual’s progress. Rehabilitation and community-based resources are crucial when it comes to a person feeling supported and reintegrating into society. Technology is proving to be useful and helpful to both supervisors and clients, as it provides resources, rehabilitation, efficiency and caseload optimization for all involved.

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Community Supervision

Many countries have high prison, probation and parole rates. However, most are working to reduce these numbers drastically as times are changing and different approaches are being explored, including rehabilitation instead of punitive ways. The United States has some of the highest incarceration, probation and parole rates compared to other countries, like Canada.

The Bureau of Justice Statistics published a report detailing the probation and parole rates in the United States for the year 2017-2018. Adults on probation make up 80% of those under community supervision and those on parole make up 20%. Overall, adult populations on probation or parole decreased about 2% from 4,508,900 individuals at the end of 2017 to 4,399,000 individuals at the end of 2018. The total community-supervision population in 2018 was at the lowest is has been since 1998 and has decreased each year since 2008. Parole numbers remain about the same with a slight increase as just shy of 1 million individuals serve parole.

Canada, compared to the United States, has a fraction of individuals under community supervision according to a Statistics of Canada report. Canada is divided into a provinces and territorial system but also the Federal government plays a role. The provinces manage their own remand, individuals not yet sentenced, and provincial correctional centers who is anyone serving a sentence of less than 2 years. The Federal government runs the prisons and correctional centers for anyone serving federal time, which is any sentence over 2 years. The provinces had 94,904 individuals under community supervision in the year 2017-2018 and the Federal government had less than 14,128 individuals.

Comparing these two countries together, the United States far succeeds the number of individuals in Canada on probation and parole. Rehabilitating people better into society and reducing recidivism is imperative when it comes to changing the criminal justice system in the United States. Additionally, more individuals need to be supported and the root of criminal activity discovered, as this will help improve incarceration, probation and parole rates, as these numbers are alarming.

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Community Supervision

TRACKtech is proud to announce our partnership as Cisco’s first and only mobile technology solution partner connecting organizations serving the needs of at-risk populations with other agencies, departments, and clients they serve.  As a Cisco Solutions Plus Partner, TRACKtech utilizes Cisco’s Webex Teams and Meetings platforms to virtually connect probation and parole officers with their clients, as well as better manage their caseloads through providing a constant means of communication.

Cisco’s Connected Justice solution is the first standards-based video solution to deliver comprehensive, connected professional services to the entire justice system; public safety departments, courts, correctional facilities and community corrections agencies. Covid-19 made delivering critical services without physical contact essential. TRACKtech is proud to be a part of Cisco’s Connected Justice solution along with other partners, TeleSpace and Cloverhound

“I am delighted to partner with Cisco for our Connected Justice Solution,” said TRACKtech CEO, Michael Hirschman. “This partnership is an essential step towards improving public safety and modernizing the criminal justice system.”

TRACKtech has recently joined Cisco’s Toronto Innovation Center, where solutions for real-world business challenges are brought to reality. As a key touchpoint within Cisco’s global network of partners, researchers and subject matter experts, the Toronto Innovation Center allows TRACKtech to make a greater impact in connected justice.

TRACKtech’s platform can help agencies meet new challenges propelled by the COVID crisis and offers the solution for post-pandemic community supervision and the delivery of rehabilitative tele-services. TRACKtech, a proud Cisco Solutions Plus Partner, works tirelessly with government agencies and non-profit organizations to provide mobile solutions to enable successful client outcomes. Learn more through Cisco’s collaboration blog and press release

About
TRACKtech is a technology company focused on providing modern day solutions to social issues including probation, parole, homelessness, addiction, and other overlooked, at-risk groups in our communities. Our software combines cognitive behavioral therapy and secure, fully customizable technology to support seamless “Entry to Re-entry” supervision and rehabilitation. As both an evidence-based and evidence-generating platform, TRACKtech provides cutting-edge solutions to help individuals follow the right track to make better choices and receive timely and targeted resources for their rehabilitation. For more information, please visit https://tracktechllc.com/.

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Community Supervision

The term parole has had a long-standing pessimistic view from people as many believe that individuals serving parole will reoffend. They also have the stigma that every criminal is violent and that people on parole should not be released as they are dangerous or criminal. According to an article by the Justice Center, The Council of State Governments, “with data to back them up, some states have started to challenge that way of thinking and turn pessimistic parole into “presumptive parole.”

For example, Vermont recently passed legislation that requires a growing approach in state corrections systems related to parole. They are using a form of reverse psychology where they assume parole-eligible people should be released unless there is a good reason not to. The reasoning behind this leads others that are incarcerated to participate in and finish required programming so that they are eligible for parole. Vermont’s legislation requires people to meet their minimum sentence requirement and key criteria related to good behavior while incarcerated, and then reviews parole candidates within 30 days of the individuals parole eligibility date.

For now, there are two stages of presumptive parole, first in 2021 where parole for people convicted of nonviolent offenses is established and then in 2023 parole will expand to include more types of eligible offenses. Vermont is just one of a few states that has been changing parole policies and redefining it to improve public safety, reduce corrections spending and reinvest in strategies to reduce recidivism. It is a step in the right direction regarding justice reform and helping individuals be less stigmatized when released. Most individuals on parole are working very hard to change their lives around and take advantage of their second chance. 

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Community Supervision

The Chicago Tribune posted an article highlighting how a lack of ankle monitors is keeping defendants behind bars. Because of the shortage, many people who were up for parole are stuck in Cook County Jail. Their original release date has been pushed back and they are unable to do anything about it because the corrections facilities have run out of equipment. Amid COVID-19, there was a massive push to reduce jail populations in the hopes of reducing the risk of it spreading in facilities. Because of this, many inmates were released and placed on parole. This helped reduce the population behind bars drastically to help mitigate COVID-19. However, this has put more stress on the already limited supply of monitors available. With having to keep people in jail, this could cause a slow in the progress jails and prisons have made when it comes to stopping the spread.

Supplies are being replenished each week but very slowly with only 12 new monitors coming in to the facility to be used. Cook County Jail said they are expecting a shipment of 50 alternative devices and 26 defendants will have their electronic monitoring orders returned to be viewed by a judge. COVID-19 has created a lot of chaos when it comes to supply shortages in jails and prisons. It was not foreseen that this many people would be released on electronic monitoring devices to reduce prison populations. As more monitors come in, people who are stuck in jail are being released to serve their jail term or parole at home.

TRACKtech, LLC is a company working hard to provide companies and facilities with electronic monitoring devices. Our platform is user friendly and monitors all program members efficiently and in a timely manner. TRACKphone is a device that allows officers to check in with their program members regularly through biometric identification and allows them to monitor the program members location with customized geofencing applications. TRACKphone also provides extensive resources for program members to use to rehabilitate better into society. Our extensive platforms aim to reduce recidivism and can help get people stuck in jail out. The platform helps officers manage their caseloads more efficiently while still monitoring each one closely. During this crisis, TRACKtech, LLC has continued to improve their products and hopes to be able to do their part during these uncertain times by providing an electronic monitoring system during the shortage of them.

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Community Supervision

Community Supervision is slowly evolving back to the rehabilitative concept it initially started with, according to an article published by The Crime Report. Today, there are 4.5 million Americans under probation or parole, with 2.3 million individuals each year failing to complete their supervision requirements and returning to prison. With the “revolving-door justice” and justice reform happening across the world, people are calling for a radically different approach when it comes to parole and probation and the methods used for it. This initiative commends abandoning punitive aspects of the system and instead focusing on rehabilitative methods. At the moment, community supervision is focused heavily on fines, penalties and jail time for minor non-criminal infractions. By approaching community supervision differently, it will help people transition better back into society and stop punishing them for a crime they have done the time for. It provides a supportive fresh start to those who need it. 

To reduce the number of people under community supervision and to make it less punitive and more equitable, restorative and hopeful, a new EXiT (Executives Transforming Probation and Parole) Strategy has been created.  The reforms of this strategy focus on reducing the number of technical violations, eliminating incarceration for those violations, prioritizing services and support over surveillance and supervision, establishing reasonable probation and parole terms and supporting probation and parole staff with training and resources. Many states, including New York, Michigan, South Dakota and Pennsylvania, have started to follow suit in justice reform by focusing more on rehabilitation versus punishment.

TRACKtech, LLC supports these changes and evolution in community supervision. Our platform is designed to provide rehabilitative resources and support to program members to integrate them successfully into society. Probation and parole officers can monitor program members easily and check in with them through biometric identification and video conferencing. Punitive ways are ineffective when it comes to reducing recidivism rates. Rehabilitative and justice reform movements in community supervision are more helpful and provide results for people re-entering society.

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Community Supervision

Electronic supervision of individuals on probation and parole has been a very widespread and acceptable form of monitoring. With COVID-19 running rampant, facilities are scrambling for ways to reduce jail and prison overcrowding to keep inmates and staff members safe. There are now twice as many people under community supervision than are incarcerated in the U.S.

An article was published highlighting the difficulties of resources allocated for probation and parole. Many individuals are given probation sentences or being released on parole to mitigate the spread of COVID-19. These two forms of release serve as alternatives to prison sentences with over 4.5 million people in the U.S. being supervised in the community, compared to 2.2 million being incarcerated in 2016. The numbers have only continued to rise since then. However, with this many people being supervised and probation and parole officers being limited, the extent of time spent with individuals is slim and can lead to re-incarceration. Recidivism is high for individuals who do not feel supported or given access to imperative resources when rehabilitating and entering society again. Probation and parole officers do their best to meet the needs of each individual they are in charge of but are stripped for time and resources when it comes to treating them with the same amount of support and focus.

TRACKtech understands the difficulty officers face when it comes to having too many caseloads to handle. That is why we have designed a fully integrated community supervision platform that allows officers to have more time within their large caseloads but also provides them with more resources and support to give individuals. Our TRACKphone allows supervision officers the ability to remotely check in with program members through biometric identification and videoconferencing. Geofencing capabilities are built into the phone and alerts are sent to officers when individuals are non-compliant or in violation of geoparameters. TRACKphone also has built in resources and programs for members to take advantage of and feel supported. This ultimately reduces recidivism and provides officers with more time to check in with program members to make sure they are able to rehabilitate into society.

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Community Supervision, Jail Overcrowding

Bristol Herald Courier recently highlighted how Sullivan County’s pretrial release program looks promising. Pretrial release is becoming a new norm as jails shift from having people just sitting in jail to being on house arrest or electronic supervision. So far, Sullivan County has had success in their pretrial release program as individuals have been compliant and friendly according to Officer Brandon Ferrell. The program was created the prior year in an effort to help reduce overcrowding, as Sullivan County jail was ranked the most overcrowded large jail in the state in 2019. The program is managed by two teams, with five officers working out of the office at the jail determining who can be released and preparing them for it and then the other team works in the community checking in on the released individuals.


With COVID-19 continuing to influence jail populations, more and more individuals have been selected for the program, with 91 being released in March, totaling 165 individuals released since January. Judges have been more inclined to release individuals during these times knowing the program is in place and has showed positive results. They are pushing to release individuals to reduce overcrowding in facilities and to keep facilities compliant with safety protocols in place for COVID-19. In one way, the pandemic has instigated positive change in the jail because it has pushed judges to trust the program and not hesitate on releasing individuals into supervision.


“Once you get in the [criminal justice] system, it’s so hard to get out,” Officer Ferrell said. “We’ve got to do something to help people that can’t seem to get back on track.” 


TRACKtech was created to do just this. It is imperative that individuals in the criminal justice system receive more support to get back on their feet and stay out of the system, as it is very hard to do. Rehabilitative measures need to be taken instead of punitive as they are proving to be more successful. TRACKphone provides this support through rehabilitative programs and resources on the phone. TRACKcase provides officers the ability to check in with individuals remotely through biometric identification and video conferencing, as well as has real time location monitoring and geofencing capabilities so officers can easily check on them. The phone also has calendar and appointment reminder capabilities, so individuals are less likely to miss appointments or court dates because they forgot about them. TRACKtech provides an alternative solution to individuals being in jail and taking up resources, time and risking exposure to COVID-19, all while allowing officers to monitor them efficiently and safely.

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Community Supervision

With COVID-19 still being rampant in the United States, release of individuals from prisons and jails has been a solution to overcrowding. A recent article highlights how Tuolumne County Court won funds for a pilot pretrial release program. Tuolumne County Court Executive Officer Hector Gonzalez shared a new pretrial pilot program under a two-year grant to improve pretrial release practices, which began on June 30th. The program was created to address jail overcrowding, reduce failures to appear, prioritize community safety and reduce discrimination based on wealth and race. Tuolumne was chosen with 17 other counties to participate in the pretrial release program. It was awarded $632,000 by the Judicial Council of California (JCC) to work on pretrial release.

Many jails have been releasing individuals before trials, as there is no space in jails to keep them. Overcrowding has become an even more pressing issue during COVID-19 as it puts inmates and staff at risk. The pretrial program is working to keep people safe while providing an alternative to keeping individuals in jail while awaiting trial.

TRACKtech is a platform designed to help officers with pretrial individuals as well as those on probation and parole. With the TRACKphone, officers are able to remotely check-in with individuals via bio-metric identification and video conferencing. This allows for them to monitor an individual’s location and make sure they are compliant. Individuals also are sent calendar reminders for court dates, to help ensure they show up. This reduces technical violations and helps keep the individual responsible for appearing in court, while remaining out of prison. Pretrial release is a prevalent issue that TRACKtech can help solve by allowing officers and courts to be in contact with the individual and still monitor their location. Our products provide an alternative to people being out on release while awaiting trial, instead of overpopulating jails.

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