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Success Stories

Four large counties make up one Colorado Judicial District that has utilized TRACKTech’s comprehensive platform to enhance public safety and improve lives through TRACKphoneLite (TpL). This intuitive app is installed on the mobile device of an offender which then provides a multitude of useful features, such as location tracking, video conferencing, behavioral health assessments, rehabilitative support and compliance monitoring.

The District has been using TRACKphoneLite primarily for relieving case load, streamlining check-ins and saving their Supervising Officers valuable time. The check-In feature has been recognized as being essential in saving time for both the program member and the supervising officer. “I believe it is saving time on curfew checks. I am able to send a location request and move on to the next one. I have one client that is on TRACKtech in lieu of GPS – she checks in frequently.”

Curfew visits are very common, and when an officer has many checks in a night, it can become exhausting, time consuming and even dangerous. “For me I’d love to use it for all my [program members] as it would save me a lot of time and keep me off the streets at night doing curfew checks. I want it for my entire caseload.”

It can be extremely problematic to keep track of an offender who travels regularly and TRACKphoneLite has made that so much easier. “I love the check in feature for people that I have had difficulty locating during home visits/employment checks and for those that move frequently or travel for work frequently. I feel like it is a great benefit to supervision.”

Video Conferencing has shown to be one of the most beneficial features of TRACKphoneLite for the Judicial District, as it completely negates the need for the offender to visit the office for an appointment, especially if there are extenuating circumstances that make attending very difficult.  “I had one client who could not report for an appointment.  Rather than reschedule, we had him complete a full appointment via video conference.  The appointment was very productive.  The client was engaged, and it saved time with rescheduling another appointment.  It was also helpful for the client who struggled with transportation.”

TRACKphoneLite is especially effective for juveniles, as using a cell phone has become almost essential to their lives. Going through the criminal justice system is not an easy process, and this application helps to ease them through it in a more familiar and comfortable way. “Yes, there is a benefit to the client. I think not only from the juvenile’s perspective but also from the parents and other people residing in the house because it’s less intrusive than late night home visits. I believe the juveniles like interacting on phones. Even with PO’s it’s more “natural” for them because this is just how they interact with people now. So, their demeanor is different on the video conferencing than in the office because I feel they are more relaxed. I think the check-ins are easy for them as well. It doesn’t interfere with whatever they are doing at that time as it’s a simple click.”

Supervising officers for these juveniles are seeing the benefit of this application as well. It has saved them countless hours and made them feel much more comfortable checking in on their members. “If it was my entire caseload it would do wonders. I could simply click my entire caseload in seconds where curfews can take hours and sometimes multiple evenings. The time period that it takes aside, the safety portion can’t be ignored. Bad things usually happen at night, having to do less evening trips because of this would mean less opportunities for ‘bad things’. Also, the video conferencing would be great for everyone. They don’t have a ride that day (which is a major thing with kids, since they can’t drive) no problem, just do it over video. They forget it (because kids don’t prioritize well) no problem – video conference. Having difficulty visiting them at home and can’t keep trying every week, no problem, just video conference.”

TRACKtech’s goal is to reduce recidivism rates and improve the lives of those in the criminal justice system, helping create functioning members of society. The TRACKphoneLite application is just one of many ways to increase success by accommodating to individual needs and lessening the workload of officers. Observe. Predict. Influence.

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Jail Overcrowding

According to the Tennessee Department of Correction (TDOC), the jail population in Coffee County has seen a 25 percent decline in recent weeks. Currently, there are about 320 prisoners in the county jail, roughly 100 fewer than a few months ago. The Sheriff’s Department of Coffee County works collectively with other county organizations and departments on the issue of reducing prison populations, while also ensuring that the community is free from risks. Coffee County has made such an improvement on their prison population primarily by utilizing modern technology.

In 2017, cases began being handled through a video conferencing system between the judges and inmates. The judge would sit on their bench in court while the inmates appear on a video monitor from the jail, completely negating fuel costs and saving taxpayers money. This practice is also safer and more secure. Before video conferences took place, arraignments could take all day and required the inmate to be placed in a holding cell in the justice center. If this trend continues, the change would lead to some $1.5 million in annual savings for taxpayers in the county.

Department officials are also examining various alternative prison practices like the use of a house arrest system with an ankle monitor. Though house arrest and electronically monitored parole has been very successful, using an ankle monitor carries a stigma and only provides the GPS location on a map. The TRACKPhone™ is a modern replacement for the ankle monitor and has a vast assortment of utilities, such as rehabilitative support, behavioral assessments and remote video meetings with parole officers. Ankle monitors can be excessively expensive, costing up to $40 a day. By taking advantage of TRACKTech technology, Coffee County could reduce their prison population even more while saving more money for the taxpayers.

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