Community Supervision, Public Safety

Like you, TRACKtech is closely monitoring the constantly evolving situation, both internally and externally, as it relates to the coronavirus (COVID-19). Though there is significant uncertainty, we remain committed to supporting the industry we serve by providing solutions that focus on the health and safety of the corrections agencies, staff, clients and public. We understand that our ability to assist you in facing these challenges, is critical and we stand ready to step in with that assistance wherever we are needed.


With the recent quarantines and lockdowns, exploring innovative community supervision is more important than ever. Officers need tools to effectively supervise their clients and to provide them with access to rehabilitative resources and support in a socially responsible manner.


Thankfully, leveraging technology, officers can adapt to the speed of rapidly changing circumstances, and safely connect with clients to keep them on track with remote meetings, check-ins, and other online services. And with partners such as Cisco, rapid deployment is available to implement remote communication.

Take a look at how technology is moving forward to continue making a difference in individuals’ lives during a crisis like this.


Community Supervision, Public Safety

For years, the United States has struggled to provide effective support to the more than 650,000 people who return to society from prison every year. As imprisoned individuals prepare to re-enter their communities, there are many factors that determine whether they are going to build a successful life after incarceration or whether they end up back behind bars. The potential challenges for re-entry include compliance with probation requirements, gaining employment, housing security and access to behavioral health services. If we are to succeed in reducing the number of re-offenders in America, we must find ways of changing the status quo in current policies and practices and embrace emerging technologies.

Technology has the capacity to greatly affect this intractable problem of recidivism in countless ways. The benefit of technology is that it can be customized to fit countless situations. Devices that continuously monitor alcohol intake of a person have completely changed how supervisors tackle alcohol abuse with offenders. Access to internet-based applications can provide automatic updates on job opportunities, deliver therapeutic materials and assist with training skills for the offender. Case Management Systems make it easier for case workers to monitor compliance and provide rehabilitative support though a streamlined secure website. Electronic monitoring devices can be customized to fit the needs of the offender using it, such as approving certain apps, controlling internet access, and monitoring their behavior. Video conferencing and messaging can allow for constant contact with a probation officer, including after normal business hours or across distances, which would minimize conflicts between work, family, and probation obligations.

TRACKtech™ provides two options for electronic monitoring. The TRACKPhone™, which is a specialized smartphone issued to Program Members, is intended to enforce compliance for those in need of more severe supervision. It provides biometric verification, GPS tracking, and more strict compliance enforcement. TRACKphoneLite™ is a more moderate alternative in the form of a smartphone application. This application can be applied to the Program Member’s smartphone and allows location check-ins, communication with their supervising officer over video chat, calendar reminders, and community-based recovery resources. These emerging technologies have the potential to transform reentry compliance and drastically reduce recidivism.


Community Supervision

The sheer multitude of technical innovation in the last century has transformed almost every aspect of contemporary life, from GPS and social networking to touch screen smart phones.  Society has moved on, why hasn’t compliance monitoring technology?

Improvements in electronic technology and the increasing pressure of prison costs, overcrowding and recidivism rates has made the prospect of offender monitoring much more appealing. To date, electronic monitoring has been primarily used as a way of providing the location of offenders but not much else. To some who have successfully reintegrated into the community, ankle monitors are incarceration by another name. They are expensive, unsightly, and automatically show the public that the person wearing it has been in trouble with the law. By utilizing electronic monitoring in the form of a smart phone, offenders are more easily accepted into the community and can foster confidence in their rehabilitation.

With innovations in technology, such as the TRACKphone™, supervising officers can dispense positive reinforcement and rehabilitative support while enforcing compliance. Offenders equipped with the TRACKphone™ are verified with biometric identity confirmation and are given behavioral assessments to evaluate their risk score.  Trends in their usage of the phone can be identified and provide their supervisor with valuable insight into what specific therapeutic materials would most benefit the offender. Cognitive behavioral therapy and rehabilitative support enhances the offender’s quality of life and significantly reduces their chance of committing another crime and returning to prison.

One of the largest advantages with innovative electronic monitoring is the ability to maintain necessary control of individuals in the community while providing them the opportunity to maintain family ties, employment, and self-improvement.


Jail Overcrowding

According to the Tennessee Department of Correction (TDOC), the jail population in Coffee County has seen a 25 percent decline in recent weeks. Currently, there are about 320 prisoners in the county jail, roughly 100 fewer than a few months ago. The Sheriff’s Department of Coffee County works collectively with other county organizations and departments on the issue of reducing prison populations, while also ensuring that the community is free from risks. Coffee County has made such an improvement on their prison population primarily by utilizing modern technology.

In 2017, cases began being handled through a video conferencing system between the judges and inmates. The judge would sit on their bench in court while the inmates appear on a video monitor from the jail, completely negating fuel costs and saving taxpayers money. This practice is also safer and more secure. Before video conferences took place, arraignments could take all day and required the inmate to be placed in a holding cell in the justice center. If this trend continues, the change would lead to some $1.5 million in annual savings for taxpayers in the county.

Department officials are also examining various alternative prison practices like the use of a house arrest system with an ankle monitor. Though house arrest and electronically monitored parole has been very successful, using an ankle monitor carries a stigma and only provides the GPS location on a map. The TRACKPhone™ is a modern replacement for the ankle monitor and has a vast assortment of utilities, such as rehabilitative support, behavioral assessments and remote video meetings with parole officers. Ankle monitors can be excessively expensive, costing up to $40 a day. By taking advantage of TRACKTech technology, Coffee County could reduce their prison population even more while saving more money for the taxpayers.


Justice Reform

In Cook County, IL, there are more accused criminals monitored by electronic ankle bracelets than the rest of the Illinois Corrections Department statewide, 300 plus of which are missing from the monitoring program, according to documents ABC7Chicago obtained from the Cook County Sheriff.  Almost 50% of those who are currently on ankle bracelet monitoring are accused of either violating gun laws or committing violent crimes.

One of these offenders is Jovany Galicia, a convicted felon with an extensive criminal history. He was awaiting trial on gun and assault charges. The 26-year-old was listed as an armed and habitual criminal on the county records, yet he was still placed on an ankle bracelet.  Electronic monitoring through the form of an ankle bracelet for violent criminals awaiting trial or on parole poses a high risk for public safety. Not to mention, how many of the 300 missing monitored offenders are violent? 

Ankle monitors can be a reliable way to track and maintain those accused with non-violent crimes awaiting trial, however, offenders with violent crimes or gun violations require more attention and monitoring than those with less serious crimes. While an ankle monitor provides a location on a map, it lacks the capability to assist offenders with reintegrating into their communities. To make a real change in the effectiveness of electronic monitoring on high risk and violent offenders, new technologies must be utilized. TRACKTech provides not only GPS location monitoring but also real-time information on offenders, risk factor scoring, compliance monitoring, and rehabilitative support.