Community Supervision

Almost every pretrial, probation and/or parole supervisor are overwhelmed with overloaded caseloads, some of which are assigned upwards of 150-200 cases. Administrative tasks, commuting, and check-ins take up straining amounts of time and often leads to unattended caseloads of low-risk and high-risk individuals. New technology is being developed to help with these inefficiencies and allowing supervisors to allocate their time and resources appropriately and timely. Technology is the new paper when it comes to keeping organized, case management and enhancing resource allocation, caseload optimization and operational efficiency. 

TRACKtech has created and developed an evidence-based, data-driven, mobile platform that offers comprehensive rehabilitation and compliance monitoring capabilities. Our solution enhances communication, monitors risks and provides an approach to enhance recovery and support reentry requirements within the criminal justice industry. Addressing a wide range of supervised individuals’ needs, from healthcare to those of the justice-involved, the platform integrates community-based resources to enable successful rehabilitation, reentry, and increased public safety.

TRACKcase has been proven to increase officer workload efficiency and capacity. Officers can see their entire caseload on one dashboard, highlighting which clients/program members are in compliance and which ones are not. This simple notification helps the officer know where their attention is needed most at the time. Officers can meet with three times as many clients in any given day by leveraging teleconferencing verses travelling to each individual’s home or having those clients/program members report in person.  Mass check-ins allow an officer to request a check-in from each client/program member on their caseload simultaneously. Out of compliance check-ins will result in a notification to the officer, without the officer having to sort through their entire caseload providing an operational efficiency. In addition, virtual meetings eliminate the wait times for clients in the probation office and reduce the likelihood of them interacting with non-associates or the introduction to new negative influences or peers. For officers, another benefit to video teleconferencing is the increase of safety and a decrease in the potential COVID-19 exposure.

TRACKtech’s platform, includes a broad spectrum of data and workflow automation, enables officers and agencies to implement individualized and responsive case plans, connecting clients/program members to prosocial, community-based resources, meeting criminogenic needs and reducing the likelihood of recidivism. We can overlay Risk-Need-Responsivity (RNR) principles and determine through assessments what an offender’s risk is and meet their needs based on behavioral health supports.  Our platform was built in consultation with behavioral health professionals to enable whole-person rehabilitative support while providing compliance assessment services for individuals in the process of re-entering society.  In addition, we equip re-entry teams with numerous tools to more effectively monitor and verify an individual’s progress. Rehabilitation and community-based resources are crucial when it comes to a person feeling supported and reintegrating into society. Technology is proving to be useful and helpful to both supervisors and clients, as it provides resources, rehabilitation, efficiency and caseload optimization for all involved.


Public Safety

An article published by the Prison Policy Initiative suggests that the long-time stigma of releasing those awaiting trial does not harm public safety. There were no corresponding waves in increased crime in states, cities and counties. “We found four states, as well as nine cities and counties, where there is existing data on public safety from before and after the adoption of pretrial reforms.” All but one of these saw decreases or negligible increases in crime after implementing the pretrial reforms. This is a game changer, as COVID-19 has made jails even more dangerous and vulnerable for incarcerated individuals to become sick. By having pretrial release programs, individuals are staying safer and helping mitigate outside contact to those already behind bars.

In the past criminal justice reformers have long supported pretrial measures and programs but were opposed by district attorneys, police departments, the commercial bail industry and the public saying that releasing individuals puts community safety at risk. However, new studies are finding this to be untrue and that releasing non-violent individuals into community supervision decreases the risk of spreading COVID-19 and prison overcrowding. “About 75% of people held by jails are legally innocent and awaiting trial, often because they are too poor to make bail.” Jail populations can decrease significantly if more individuals are released into pretrial programs and supervision.

TRACKtech is working to keep communities safe, as well as reduce recidivism and stigma’s surrounding community supervision. Our solutions provide whole-person rehabilitation support and compliance monitoring services to those under any type of community supervision, such as pretrial, probation and parole. TRACKphone Lite allows courts to maintain communication and any necessary monitoring with pretrial individuals  as well as send them calendar reminders for upcoming court appearances. Rehabilitative support and additional resources are available through the app for individuals. Utilizing TRACKtech solutions provides a way to check in and communicate with pretrial individuals in a COVID-19 safe protocol prior to their court dates while also keeping the community safe.


Justice Reform

Many individuals sitting in jail waiting for trial are simply there because they cannot afford to post bail. It is an issue statewide that many struggle with, as the United States is the only country that uses a cash bail system. Currently, there are more than 470,000 pretrial detainees simply because they cannot afford to post bail, according to the Prison Policy Initiative. “The median bail amount for felonies is $10,000, which represents 8 months of income for a typical person detained”, according to the Prison Policy Initiative. These individuals have not been convicted of a crime but are still sitting in jail, which is unfair to those who cannot afford it. Those who can are comfortably at home awaiting their trial.

An article was published about how one attorney for Chittenden County State, Attorney Sarah George, has not been requesting cash bail in pretrial cases since January. She believes it is unjust that some people are in jail only because they cannot afford bail. She is making a difference for those who cannot post bail by not requiring it, allowing less people to sit in jail while they await trial. “And that’s, you know, losing their jobs and losing their housing and potentially losing their kids and disrupting the stability of relationships within their community”, says Sarah George. Currently, Vermont allows individuals to post bail with 10% of the bail amount paid but even then, many struggle to come up with these funds. The system spends more on keeping individuals on pretrial than the cash bail system brings in.

States are starting to recognize the difficulty that a cash bail system has on individuals and have reduced the use of cash bail. It tears families apart and makes a difficult time even more challenging. All individuals deserve the same right and fair access to not sit in jail while awaiting pretrial and the diminishing of using a cash bail system is one step in this positive direction.