Massivedynamic.co
Community Supervision

Almost every pretrial, probation and/or parole supervisor are overwhelmed with overloaded caseloads, some of which are assigned upwards of 150-200 cases. Administrative tasks, commuting, and check-ins take up straining amounts of time and often leads to unattended caseloads of low-risk and high-risk individuals. New technology is being developed to help with these inefficiencies and allowing supervisors to allocate their time and resources appropriately and timely. Technology is the new paper when it comes to keeping organized, case management and enhancing resource allocation, caseload optimization and operational efficiency. 

TRACKtech has created and developed an evidence-based, data-driven, mobile platform that offers comprehensive rehabilitation and compliance monitoring capabilities. Our solution enhances communication, monitors risks and provides an approach to enhance recovery and support reentry requirements within the criminal justice industry. Addressing a wide range of supervised individuals’ needs, from healthcare to those of the justice-involved, the platform integrates community-based resources to enable successful rehabilitation, reentry, and increased public safety.

TRACKcase has been proven to increase officer workload efficiency and capacity. Officers can see their entire caseload on one dashboard, highlighting which clients/program members are in compliance and which ones are not. This simple notification helps the officer know where their attention is needed most at the time. Officers can meet with three times as many clients in any given day by leveraging teleconferencing verses travelling to each individual’s home or having those clients/program members report in person.  Mass check-ins allow an officer to request a check-in from each client/program member on their caseload simultaneously. Out of compliance check-ins will result in a notification to the officer, without the officer having to sort through their entire caseload providing an operational efficiency. In addition, virtual meetings eliminate the wait times for clients in the probation office and reduce the likelihood of them interacting with non-associates or the introduction to new negative influences or peers. For officers, another benefit to video teleconferencing is the increase of safety and a decrease in the potential COVID-19 exposure.

TRACKtech’s platform, includes a broad spectrum of data and workflow automation, enables officers and agencies to implement individualized and responsive case plans, connecting clients/program members to prosocial, community-based resources, meeting criminogenic needs and reducing the likelihood of recidivism. We can overlay Risk-Need-Responsivity (RNR) principles and determine through assessments what an offender’s risk is and meet their needs based on behavioral health supports.  Our platform was built in consultation with behavioral health professionals to enable whole-person rehabilitative support while providing compliance assessment services for individuals in the process of re-entering society.  In addition, we equip re-entry teams with numerous tools to more effectively monitor and verify an individual’s progress. Rehabilitation and community-based resources are crucial when it comes to a person feeling supported and reintegrating into society. Technology is proving to be useful and helpful to both supervisors and clients, as it provides resources, rehabilitation, efficiency and caseload optimization for all involved.

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Justice Reform

A recently published article poses the question, “Could limiting the number of cases a parole officer handles improve the criminal justice system?  ” The Senate Judiciary B Committee has already passed a piece of legislation, which would limit the number of cases that parole officers are able to take on.” Many parole officers are overworked and in charge of too many cases. For each case, the parole officers must keep track of the whereabouts of their parolees, make sure they are not violating any location restrictions, and ensure they are attending mandatory appointments and meetings. 

However, many states do not limit the number of cases a parole officer can be assigned. The new legislation would not allow for them to have over 100 cases. This would help ease the frustration parole officers feel trying to keep up with their cases and being overworked. Many parole officers want to help rehabilitate people but cannot help to their fullest capacity due to being overwhelmed. Limiting the number of cases will help with this issue, allowing parole officers to focus on getting people re situated in society and improve criminal justice reform.

TRACKtech, LLC is working to reduce stress on parole officers by offering a platform for them to easily manage and help their program members. We are working smarter, using technology to make the jobs of parole officers easier and more manageable. Our platform offers geofencing, so officers are immediately alerted if members are in restricted territory. Officers can also set automatic check-ins to ensure their program members are where they are supposed to be, whether that is in therapy or at job interviews. These check-ins use biometric identification, reassuring officers that it is the program member with the device. Finally, our platform offers video conferencing allowing remote meetings and calendaring/reminders so no appointment is forgotten. TRACKtech enables case workers to monitor all their program members efficiently and in a timely fashion, which allows them to focus more heavily on those that are not compliant without neglecting others. 

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