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Community Supervision

Visits between parolees and their probation officers have been an instrumental part of the criminal justice system. The goal has always been to promote rehabilitation while keeping the public safe. But is this worth the countless hours parole officers spend driving to see their clients while facing safety risks during curfew checks at night in rough neighborhoods?

Are unscheduled visits more effective? Is it more productive to have visits at home or the workplace? Are these extra lengths worth the immense caseload? With all these factors on the table, answers to these questions are critical. An insightful recent study gauged the effectiveness of these practices. The evaluation consisted of data analysis, examination of officer’s visit checklists, interviews and focus group discussions. Though the results were promising, they did not give sufficient answers to the underlying questions. It is increasingly difficult to evaluate a visit between a parolee and their officer. The results varied greatly between jurisdictions.

An online survey by the American Probation and Parole Association in accordance with community supervision authorities in Ohio and Minnesota was sent to corrections departments. An online survey was also sent to all 50 states in an attempt to get a firmer grasp on the struggles of parole meetings and their effectiveness on rehabilitation. Thankfully, field visits overall seemed to decrease recurrence. In Ohio, people who have been contacted in the field by their parole officer at least once have had a reduction of 47% in returning to prison within two years, and a decrease of 54% in returning to prison for the rest of their life.

Some of the other results from the survey between Ohio and Minnesota were concerning, however. Supervision officers stated that they preferred field contacts at the home of the offender, so that they can understand the client’s environment, but also liked visits at their place of employment as well. This was to ensure compliance with their work requirements and helps to avoid a client having to take time off work. Which is more effective? Which is less disruptive to a client’s life and routine? Unscheduled visits in Ohio were equally as effective as scheduled ones, while in Minnesota the unscheduled visits led to significant reductions in recidivism. Why such a drastic change?  In Ohio, evidence-based practices such as motivational interviews during field contacts were important for alleviating recurrence, but in Minnesota they had no impact.

There are many variables, but the results clearly show that field visits are a critical practice to reducing recidivism. More thorough programs that assist probationers and parolees while protecting the public is crucial. There are 9.3 million people on community supervision in the United States, and over 200 caseloads per officer. These numbers are overwhelming, and with the recent changes to mass incarceration, parole is becoming even more common. TRACKtech’s revolutionary app, TRACKphoneLite (TpL), has been proven to reduce caseloads for officers while streamlining critical visits. Stressful, time-consuming traveling and dangerous evening visits are a thing of the past for officers utilizing this application. With TpL’s video conferencing system, officers can be shown around the client’s home, look in their fridge, etc. while talking face to face with the client. The application also employs a check-in system, so clients can verify their location whenever requested by their officer, negating the need for curfew visits.

Visitation is not the only aspect of parole that this intuitive application assists with. It can also help to provide rehabilitative support and behavioral health assessments tailored to each specific client. TpL monitors compliance, tracks locations, and assists with remote meetings while ensuring that the public is safe. All of the information gathered is sent to TRACKcase, lessening the strain on an officer’s caseload immensely. TRACKtech’s platform enhances the capabilities of officials and agencies in implementing individualized and responsive case plans with a more expansive spectrum of data and workflow automation, connecting program members (supervised individuals) to prosocial and communal resources, satisfying criminogenic needs, and reducing the chance of recidivism. Reaching out to those on probation and parole is imperative to increasing their chances of becoming a successful citizen of their community, and TRACKtech is here to help – one future at a time.

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